Open Hours: Mon - Fri 8.00 am - 6.00 pm
1. General Information:
Shivalik Travels provides travel-related services, including but not limited to transportation, accommodation bookings, and tour packages. While we strive to offer accurate and up-to-date information, we do not guarantee the completeness, reliability, or accuracy of the details provided on our website, brochures, or any other communication channels.
2. Service Limitations:
Our role is primarily as a facilitator between customers and third-party service providers such as hotels, transport agencies, and tour operators. We do not own or control these services and are not liable for any deficiencies, delays, cancellations, or changes made by third-party vendors.
3. Travel Risks & Responsibilities:
Traveling involves inherent risks, including but not limited to weather conditions, accidents, health concerns, and political situations. Shivalik Tour and Travels is not responsible for any loss, damage, injury, or inconvenience caused during your journey. Customers are advised to verify all travel details, carry necessary documents, and follow safety precautions.
4. Cancellations & Refunds:
Cancellation policies vary depending on the specific service booked. Customers are encouraged to review our cancellation and refund policies before making a reservation. Any disputes regarding cancellations and refunds are subject to the terms and conditions mentioned in the respective booking agreements.
5. Changes in Itinerary:
Shivalik Tour and Travels reserves the right to modify itineraries, pricing, or any other aspect of a tour due to unforeseen circumstances such as weather, government regulations, or operational constraints. While we aim to notify customers of such changes in advance, last-minute modifications may occur.
6. External Links & Third-Party Content:
Our website or promotional materials may contain links to third-party websites for informational purposes. We do not endorse or take responsibility for the content, privacy policies, or practices of such external sites.
7. Legal Jurisdiction:
Any disputes arising from the use of our services or website will be governed by the laws of India, and legal proceedings shall take place in the appropriate courts of jurisdiction.
By using our services, you acknowledge and agree to the terms outlined in this disclaimer. If you have any questions, please contact us before making a booking.